Privacy Policy for ECOM FRIENDS

Last Updated: 17/09/2025

At ECOM FRIENDS, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, community, and related services, including lead forms submitted via Facebook or other platforms. By using our services or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you engage with ECOM FRIENDS (such as filling out a Facebook lead form, signing up on our website, or joining the community), we may collect:

  • Personal Information: Name, email address, phone number, business details, or other identifying information you provide.

  • Business Information: Information about your ecommerce store, goals, challenges, or related details you choose to share.

  • Technical Information: IP address, browser type, device information, and usage data collected through cookies or tracking tools.

  • Communication Data: Messages, emails, or feedback you send to us.

2. How We Use Your Information

We use the information collected for purposes including (but not limited to):

  • To respond to your inquiries or requests.

  • To provide information about joining ECOM FRIENDS and our community offerings.

  • To deliver services, content, and resources you’ve signed up for.

  • To improve our website, resources, and user experience.

  • For marketing purposes, such as sending emails or retargeting ads (you may opt-out at any time).

  • To comply with legal and regulatory requirements.

3. How We Share Your Information

ECOM FRIENDS does not sell or rent your personal information. We may share your data only in limited circumstances:

  • With trusted third-party service providers (e.g., email platforms, payment processors, or community tools) who assist us in delivering our services.

  • When required by law, regulation, or legal process.

  • In the event of a business transfer (such as a merger or acquisition).

All third-party providers are required to maintain the confidentiality and security of your information.

4. Data Storage and Security

Your personal information is stored securely and we take reasonable technical, administrative, and physical safeguards to protect it against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and request a copy of your data.

  • Request correction or deletion of your data.

  • Object to the processing of your data for marketing purposes.

  • Withdraw your consent at any time (this will not affect the lawfulness of data processing before withdrawal).

To exercise your rights, please contact us at joinecomfriends@gmail.com

6. Cookies and Tracking

Our website and advertising campaigns (including Facebook lead forms) may use cookies, pixels, and similar tracking technologies to improve user experience, deliver relevant ads, and analyze traffic. You can adjust your browser settings to refuse cookies, but this may affect website functionality.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Children’s Privacy

ECOM FRIENDS does not knowingly collect information from individuals under the age of 18. If we discover we have inadvertently collected such data, we will take steps to delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Please check this page periodically to stay informed.

10. Contact Us

If you have questions about this Privacy Policy, your data, or how we handle your information, you can contact us at:

ECOM FRIENDS 📧 joinecomfriends@gmail.com